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news & events:

Wednesday, Sep 1, 2010
Envision Earns "Hot Vendor" Rating from Ventana Research
Envision is Highest Rated Vendor in Customer Assurance Total Cost of Ownership... | More

Wednesday, Aug 25, 2010
Envision Announces 2010 Customer Excellence Award Winners
Envision recognizes Partners Healthcare, Delta Hotels, Alaska Airlines, and West... | More

Sep 15-17, 2010
QATC Annual Conference
Renaissance Hotel
Nashville,
Are you looking for one place to find the latest information on quality assurance and training trend... | More

Deliver an uncompromising customer experience with Envision contact center solutions

Envision helps companies better align and integrate the people, processes and technologies within the contact center to deliver legendary customer service and continuously improve agent, center and enterprise performance. 

Envision’s Web-based product platform, called Envision Centricity™, unifies the core functions of workforce optimization, including: 

analytics, performance management, workforce management, quality monitoring and eLearning.

 

We partner with brand-conscious organizations that strive to deliver customer service as a competitive advantage. Envision’s focus on team-business- and customer-centricity is derived from unparalleled industry experience in delivering optimal agent effectiveness, improved center and business performance, and an uncompromising focus on enhancing the customer experience.

Many of the world’s most well-renowned customer-centric organizations trust Envision for the products and services that enable them to deliver world-class customer service. Visit the About Envision page to learn why or simply request more information.

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